Violence Against Women and Girls Covid Resource Page

All of the Angelou Centre’s Violence Against Women and Girls services are up and running, we are working according to public health guidelines and supporting women, young women and children remotely. We are still offering our therapeutic domestic and sexual violence services one to one advocacy support remotely and supporting agencies with queries and capacity building support. We are also delivering group recovery activities where possible. Our Angelou Haven refuge accommodation is fully operative but please note that we have no available spaces at present.

The Angelou Centre has done all that it can to adapt to the many challenges the current pandemic presents whilst continuing to support the vulnerable women and children at risk of harm. The women and children we support have been through many forms of trauma, isolation and abuse- so their safety and protection remains our priority. Although, in accordance to government public health guidelines as of 17th March we have closed the Angelou Centre premises, the majority of our violence against women and girls services remain available. We have since this date seen a rise in referrals and the level of violence and abuse that the women and children we support face. We continue to give advice and guidance to agencies who are working with women at risk and those without access to public funds.

You can contact our violence against women and girls services by email : or you can phone our organisation for further information: 0191 2260394.

Advice, Advocacy and Accommodation:

All services remain open for referrals, advice and guidance. We continue to take new referrals, and despite the increase in referrals we retain a capacity for new referrals. We do not have a walk in service available at present.; We will continue to support as many women as we can by providing individual casework over the phone and working with agencies who support women at risk; Our refuge accommodation remains open and fully operational, we are following public health guidelines, but continue to provide a dedicated wrap around service.

We continue to provide specific accommodation to women without recourse to funds; We are regularly in contact with existing service users and women and children who remain vulnerable; We are providing food and hygiene banks to our survivors who are destitute or have no recourse to funds; We continue to participate in national women’s rights and end VAWG campaigning to address the changes that are desparately needed to ensure black and minoritised women and children are adequately and equitably protected; We continue to provide vital specialist services to women at risk and to prioritise women and children’s rights, safety and protection throughout this pandemic.

For our violence against women and girl’s services including advocacy and refuge support and to make a referral please email:  

You can also ring our Angelou Centre number if you have any queries of would like to access our NRPF Helpline: 0191 2260394

Contacts, Advice and Guidance
If you are at risk of harm or in danger please dial 999 immediately. Please stay safe.
For general violence against women and girls queries please email:
For any current queries or advice about Women with No Recourse to Funds please email:
The Angelou Centre continues to provide specialist advice, guidance and support to black and minoritised women as well as agencies.
National domestic and sexual violence helplines:
For anyone unable to make or receive phone calls at this time, Women’s Aid has an online chat function:

The National Domestic Abuse Helpline also has an online contact form where you can state how and when you would like to be contacted:
Legal advice and important information about the law and violence against women and girl’s rights and access to justice. They have regular Covid-19 updates regarding the justice system on their website:
Family law
Click here for opening hours and more information 
Criminal law
Click here for opening hours and more information
Immigration and asylum law
Click here for opening hours and more information
Sexual Harassment at Work Advice Line
Click here for opening hours and more information
Important advice and contacts for migrant women and those without recourse to public funds:
Right to Remain’s digest of changes to the asylum and immigration process due to Covid-19:
For women living in asylum accommodation who have been served “Notice to Quit” letters – contact Migrant Help:
The Asylum Support Appeals Project (ASAP)’s factsheet about asylum support and Covid-19 here:
Rights of Women are still operating advice lines – some lines have changed or reduced hours due to Covid-19. Info on their immigration and asylum law helpline opening hours is here:
Note that no charges will be made for NHS diagnosis or treatment of coronavirus (Covid-19). This applies to everyone living in the UK, regardless of your immigration status. No immigration checks are required for testing or treatment for COVID-19, so please access healthcare if you need to:
Also note that if your visa is about to expire or has expired after 24th January and you cannot travel due to #COVID2019, the Home Office has stated that you will be able to extend it until 31st May 2020
National Benefits Advice:
Benefits Advice: Coronavirus and benefits – what the changes mean for you describes the main measures in a simple way, explains what they mean and provides more detail
  Coronavirus and benefits – guidance and legislation provides background resources, with guidance from the government and independent sources and the legislation that has brought in the measures
Coronavirus and benefits – news includes the latest announcements, so you can see them as they happen rather than being hidden in the detail